Vacuum Cleaners Frequently Asked Questions

The most common questions customers have about vacuums

  • Do I Need A Hepa Filter?

    If you have allergies, asthma, COPD or any other respiratory condition, your vacuum cleaner can either be your best friend or your worst enemy. Start using an HEPA (High Efficiency Particulate Air) filtered vacuum cleaner, and you’ll begin to notice improved air quality and a marked reduction in allergy symptoms. This is part of changing your mindset about cleaning. Instead of simply cleaning for appearances, to remove dirt, hair or dust, with a quality HEPA vacuum with sealed system, you can actually clean for your health and remove the ultra fine particles, like dander, dust, dust mite allergen and pollen that can trigger allergic, asthmatic or more severe respiratory reactions. Certified HEPA filters trap a minimum of 99.97% of all particles 0.3 microns or larger, while EU certified HEPA filters trap 99.95% of all particles 0.1 microns or larger. This means either filters out the common allergens listed above.

  • What is the difference between a turbobrush and a powerbrush?

    A turbobrush is air-driven, while a powerbrush is driven by electricity (usually an independent motor in the brush attachment itself). Air-driven tools tend to be less powerful and not as effective on thick carpet.

  • How often should I vacuum my home?

    We recommend that allergy sufferers vacuum at least twice a week, but you may want to vacuum more frequently if you see dust build-up in high-traffic areas, suffer from severe asthma or allergies, or if you have a pet.

  • How many passes of a vacuum cleaner does it take to clean carpet?

    It takes seven or eight passes of the vacuum to effectively clean a heavily soiled piece of carpet. This number can go down depending on the model used. With some of the Miele vacuums, you can clean in two passes, but this will vary depending on how soiled the carpet is and whether or not pet hair is present. Sometimes pet hair can be stubbornly entangled in carpet fiber. Regardless, of specifics, two passes is a bare minimum when vacuuming any carpeted floor.

  • What is your best-selling vacuum cleaner?

    Our best-selling vacuum cleaner is currently the Riccar R40

  • What is your best-selling vacuum attachment?

    Our best-selling vacuum attachment is currently the Hand Held Turbo Brush

  • What is a sealed system?

    Top-of-the-line vacuum cleaners like the Riccar R40 not only have certified HEPA filters, but they also feature sealed system engineering, which means that none of the dust will leak from the machine as air passes through it. Some less expensive brands like Electrolux also feature sealed systems and HEPA filters but lack many of the premium features of a luxury brand.
    With their sealed system engineering, HEPA Filterbags, Final Charcoal HEPA filter, and complete 12 Stage Filtration, Riccar Vacuums can eliminate up to 99.99% of household allergens. While some brands can offer similar, none can offer comparable filtration that has been independently certified like Riccar.

  • Do I need a canister vacuum or upright vacuum?

    In general, Upright vacuums are best suited for homes with carpet in every room or homes where there is thick or high pile carpet. Riccar uprights are unique because they work on smooth or hard surfaces as well. Uprights have long been a mainstay here in the United States and provide some of the best cleaning, particularly for carpeted areas. Some with dual motors, or the ability to disengage the brush roll, can make uprights suitable for some smooth floor cleaning as well like the Riccar uprights. Beyond the predominant type of flooring in your home, the choice of canister versus upright is mostly one of personal preference.

  • If a vacuum cleaner has a more powerful motor, does that mean it has more suction power?

    Not necessarily. The amperage of a vacuum cleaner’s motor measures electrical current, not performance or suction power. The performance of the vacuum cleaner depends on the overall design, the filtration, and the air flow. Air flow is measured in CFM (cubic feet of air per minute), and vacuum cleaners with high CFM ratings have more suction power.

  • How often do I change the vacuum bag?

    Changing the vacuum bag can vary widely, depending on use, type of floors you’re cleaning, if you have pets, and the bag capacity, to name a few. With Miele vacuums, most people will find themselves changing the filterbag every couple months. Generally, a box of bags will last about a year. For Soniclean vacuums, the bag change time can be a little sooner, and with Electrolux and SEBO, again, you’re typically looking at two to three months. Vacuuming carpeted floors and vacuuming in homes with pets are two things that can fill a bag quickly, with loose carpet filter and pet hair, respectively. Luckily, most vacuum cleaners come with bag change indicators that measure airflow through the bag. As the bag fills with debris and soil it will begin to reduce airflow, so these indicators display this and let you know when it’s time to replace the bag.

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